The term “托管IT服务” isn’t new but unfortunately, there are a lot of companies that say they’re “managed” but they’re really not. How can you tell the difference and how do you know if that’s what your organization needs? 首先问问自己，“IT服务于我们的业务吗?”
这就是我们所说的为您的业务服务. Imagine that you hired someone to take half the workload off your plate. 听起来很棒，不是吗? 现在想象一下，不是减少你的工作量, it doubled because that person couldn’t do what you wanted them to do without your constant supervision and intervention. That’s what it’s like when IT doesn’t serve your business.
如果IT对你的业务没有帮助，那就是在拖你的后腿
When IT doesn’t help your business, it can actually be doing the opposite – holding you back. You might not think that the reason you miss your goals and are always a few steps behind your competitors is because of IT, but consider for a minute about what IT is supposed to do.
IT should equip your people to serve your customers and achieve your goals. IT should put you in a position so you can innovate and pivot with changing circumstances. So, if you’re just thinking that IT is overhead, it’s time for a mindset reset. 开始以一种新的方式思考IT. 您需要一种新的IT方法.
Your new approach should be proactive because when you get down to the root of the problem, what’s happened is that you’ve allowed IT to be reactive. Discovering that you need to move from a reactive to a proactive approach to IT is normal for companies that are maturing and serious about gaining forward momentum.
相关: Find out how IT can enable business operations by downloading our 管理资讯科技服务指引
如何识别响应式IT
Let’s look what’s causing the growing pains that you’re experiencing. Don’t be surprised if you notice some overlap between the following situations.
你打破了它. 他们会修理它.
如果你按小时支付IT支持费用, then it’s likely that everything you’re getting from your current provider is a response to a problem. With this model, the IT company makes more money when you have more problems. You never know what your invoice is going to look like from month to month, so you’re focused on keeping your bill as low as possible.
Additionally, when you try to solve your own problems in order to keep your IT support bill low. The result is that employees become less productive because they’re waiting for help or trying to find their own workarounds.
你在IT方面的投资不足
Under-investment in your technology could be because you have a narrow view of what IT is supposed to do for your business. It could also be because you’ve had bad experiences and you’re afraid of making the wrong decision.
The bottom line is that staying the same doesn’t result in forward progress. You need to invest because hardware breaks down, software becomes out of date and 云计算 不是一时的流行.
你已经超越了你的IT公司
You might be getting every capability that your IT company can offer and find that you’ve bumped into their limits. 当你的公司发展到一定规模时, say 20 – 30 employees – your needs automatically become more sophisticated, 特别是如果你有远程工作人员.
你需要的不仅仅是服务台和维修店. 你不能依赖 反病毒 为了安全独自一人. You need a way to gain access to every discipline in IT, including IT策略，但他们不能提供.
你没有策略
Whether you’re getting no advice about the future or bad advice, 结果还是一样——你被困住了. 这些天, many competitive advantages come from technology but you have to make sure that you’re adopting the right technology and that you’re building with compatible systems.
Also, it’s possible to use technology to support your business goals. 如果你从未和IT有过这样的对话, 那他们可能不知道如何有策略.
你没有在管理IT
IT management is how you build a strong technology foundation. If your IT company isn’t using industry best practices and quality tools to manage your infrastructure, 然后你可能会有不可预测的技术.
适当的IT管理既要主动，也要被动. This approach to IT identifies and solves issues before they become big problems, 员工在需要的时候也能得到帮助.
你遭遇了网络攻击
While it’s true that no one can 100% guarantee that you’ll never have a cyber attack, the experience you had if you did have one can be a red flag signaling that you need a different approach.
A proactive approach to cybersecurity includes mechanisms and processes to prevent, 检测并响应攻击. They help you assess risks including risks that come from connections to your supply chain.
If you don’t have all of the pieces that are needed for comprehensive security services, then you’ll be suffering more than you need to when an intruder gets into your network.
如何从被动到主动
Whether you can identify with one or all of these reasons why IT isn’t serving your business, it’s safe to say that you’re after better results from your technology. 你希望技术推动你的业务向前发展, 帮助你的员工更有效地工作, 并更好地为您的业务服务.
现在是管理It服务的时候了.
管理IT服务的飞跃
在澳门网赌大全网址科技公司, 我们不仅帮助客户利用技术取得成功, 而是要改变他们的组织. Through our specialized teams and engineered IT processes, we create a strong IT foundation and find novel ways to use IT to meet business needs. 结果是IT成为业务增长的燃料, 高管们也在安全问题上获得了安心.
